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About
Us
Thank you for
letting us introduce you to THREADS!
Jim
Sass and Stacy Springer started THREADS Embroidery in 2003, after a few years of kicking
around the idea. Jim is from the Buffalo, New York area where he worked for six
years doing embroidery for New Era Cap Co. of major sports caps fame. Since
moving to Austin, he had worked for other embroidery companies but maintained
the desire to start his own business. Stacy had been a business executive for 15
years and was excited to put her experience to work in a real start-up
situation. And so we began....
Through
our initial discussions, market research and interviews with business owners in
the Austin area, and as reinforced by our actual experience since, we adopted
some central policies from which to operate:
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Most
start-up small businesses fail;
there can be many obstacles. So we decided to utilize a proven system
of management to run our business to optimize our chances for success.
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From
business owners we found out embroidery can be hard to get, sometimes taking
several days to just receive a quote. We were going to make it easy.
That was also the inspiration for our Free
Tee offer.
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Repeat
business and referrals is earned by good service. We consider our customers
our most valuable asset. And as such, we have special programs just for
them.
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We
started getting requests for printed t-shirts and other promotional items and
sometimes our referrals to other companies that provided them just didn't work out. So, we added digital
garment
printing
and screen printing to our
in-house services and set up relationships with the best suppliers of
promotional
products from across the country so we could be a One Stop Promo
Shop!
Our
goal is to exceed our customers' expectations. You
can go to our Testimonials page to
see how we are doing so far.
We hope we will have the chance
to become your business partner and provide you with products that will enhance
your image, employee and customer relations, marketing strategies or whatever
you have in mind!
Our
motto: If you've got questions? We've got answers!
Jim
& Stacy Sass*,
Partners
*Oh yeah!
And then we extended our partnership to "real life" and got married in
September 2006!
- Telephone
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512/491-0344
or toll free 1-866-204-1547
- FAX
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512/491-0921
- Postal address
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12401 Thompkins Drive, Austin, Texas 78753
- Electronic mail
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General Information: quotes@threadsontheweb.com
Webmaster: webmaster@threadsontheweb.com
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